Tri-global Solutions is seeking a Child Care Processing Advisor in Calgary with a flexible hybrid work model. Support Alberta families by processing applications within the Child Care Subsidy Program.In this contract role with the Ministry of Education and Childcare, you will assess applications and provide vital guidance to clients and childcare providers. Your strong customer service skills and ability to handle sensitive information will be essential in navigating complex inquiries and ensuring compliance with relevant policies.Key Responsibilities:Review applications and determine eligibility per program policiesRespond to various inquiries from clients and stakeholdersGuide clients through online service processesInvestigate and resolve payment and eligibility concernsCollaborate with partners to enhance program deliveryRequirements:High School Diploma or equivalent required3+ years in customer service or benefits administration2+ years experience in documentation resolutionStrong problem-solving abilities in rapid-paced settingsProficient verbal and written communication skillsBecome an essential part of Alberta's childcare service initiatives with Tri-global Solutions.

📌 Calgary Child Care Processing Advisor
🏢 Tri-global Solutions Group
📍 Calgary