Remote Customer Support Team Coach & Performance Lead Ottawa

Remote Customer Support Team Coach & Performance Lead Ottawa

29 Sep
|
Clipboard
|
Ottawa

29 Sep

Clipboard

Ottawa

Clipboard is hiring a Worker Operations Team Lead to coach a 200+ person support team serving 400,000+ active specialists. The role focuses on coaching, feedback, and performance improvement to maintain exceptional customer experiences.

You will drive QA, manage escalations, and collaborate with Zendesk, Metabase, and Amazon Connect to deliver consistent results while fostering a culture of accountability and growth.
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📌 Remote Customer Support Team Coach & Performance Lead Ottawa
🏢 Clipboard
📍 Ottawa

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