Department ManagerStarting Salary:$48,000 annually, negotiable based on experienceLocation: Greater Victoria, BCAvailability to Work:Full availability is required. Work schedules are typically8.5-hour shifts, 5 days per weekand will vary based on restaurant operations. Shifts may include early mornings, days, afternoons, evenings, overnights, weekdays, and weekends, with varying days off.Flexibility across all shifts is essential for this leadership position.About UsCarpenter Enterprises (B.C.) Inc.Is an independently owned and operated McDonald's franchise located in Greater Victoria. We are currently seeking aDepartment Managerto join our restaurant leadership team.This is a permanent, full-time leadership positionresponsible for leading an assigned department while supporting the overall success of the restaurant.Our Department Managers play an active role in restaurant operations. Approximately75–80% of the role is focused on on-floor shift management and area supervision, with approximately20–25% dedicated to administrative and department responsibilities.Position SummaryIn addition to the responsibilities of a Shift Supervisor, the Department Manager provides business leadership for an assigned department and contributes to achieving restaurant targets related tosales, profitability, people, operations, and guest experience.You will lead by example, communicate business priorities to the team, and ensure employees receive the training, coaching, and support they need to be successful.Depending on restaurant needs and experience, Department Managers may lead areas such asPeople, Guest Experience, Kitchen Operations, Facilities, or Beverage.Key ResponsibilitiesLead daily shifts and maintain accountability to McDonald's operating standardsSupervise, coach, and provide direction to teams of approximately 11–15 employeesIdentify operational gaps during shifts and take appropriate action to improve performanceLead an assigned restaurant department and monitor progress against department goals and objectivesReview and analyze sales, guest count, operational, and profitability resultsComplete weekly department walk-throughs to assess performance, identify opportunities,



and develop action plansTrack and report department performance using department scorecardsCommunicate business targets and priorities to employeesTrain, coach, motivate, and develop employees to improve individual and restaurant performanceMaintain McDonald's food safety, cleanliness, and operational standardsEnsure strong people practices and contribute to a positive, respectful workplace cultureSeek guest feedback and respond to and document guest concerns appropriatelyMonitor company communications and ensure relevant operational, promotional, and procedural changes are understood and executedPrepare for and participate in regular management meetingsSupport another department when required and work closely with the General Manager and restaurant leadership teamQualificationsSecondary (high) school graduation certificate preferredSeveral years of recent experience in food preparation or food service, preferably within the last 3–5 years2+ years of recent restaurant or food-service management experiencein a quick-service or high-volume environmentPrevious experience leading aKitchen, Guest Experience, or People Departmentis preferredMcDonald's management experience is considered an assetExperience supervising and developing teams of approximately 11–15 employeesValid First Aid and Food Safety certifications are preferred; the company can provideinitial certification for qualified candidates if requiredStrong leadership, coaching, decision-making, and problem-solving skillsExcellent verbal and written communication skillsOrganized, flexible, reliable, and accountableAbility to work effectively in a fast-paced, high-volume restaurant environmentTechnical SkillsProficiency in Microsoft Office, including Word, Excel, PowerPoint,



and OutlookFamiliarity with MS Windows and MS AccessExperience with accounting or business reporting softwareExperience using POS systems and electronic cash registersComfortable reviewing operational and financial performance reportsWorking Conditions & Physical RequirementsApproximately 8.5-hour shifts, 5 days per weekCombination of on-floor leadership and administrative responsibilitiesApproximately 75–80% on-floor shift management and area supervisionApproximately 20–25% administrative and department management dutiesProlonged standing and walkingFrequent bending, lifting, and reachingExposure to kitchen equipment and cleaning productsFast-paced, high-volume restaurant environmentSchedule may include early mornings, days, afternoons, evenings, overnights, weekends, and holidays based on operational needsCompensation & Workplace CommitmentWorking with us means having the opportunity to earn and learn while building your leadership experience in a protected, respectful, and inclusive workplace.Starting salary of $48,000 annually, negotiable based on experience3 weeks of vacation annuallyAccess to optional Health and Dental Insurance through Group Insurance PlanPerformance reviews completed bi-annually, with compensation reviewed annually based on performanceEligibility to participate in a variable bonus program, where applicableEmployee food discounts, incentives, and recognition programsOngoing training and leadership developmentOpportunities for career advancement within the organizationSafe, respectful, and inclusive workplaceWho Can ApplyApplicants must be legally entitled to work in Canada and able to maintain authorization to work for the requirements of the position.This position does not include LMIA support.About McDonald'sIn 1954, Ray Kroc discovered a small burger restaurant in California and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C., and we've been growing with our communities ever since.Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering employment opportunities in both corporate-owned restaurants and independently owned franchises.Carpenter Enterprises (B.C.) Inc.Is committed to creating a diverse and inclusive workplace. We provide fair, equitable, and accessible opportunities for all employees and applicants. Accommodations during the application process are available upon request.

📌 Department Manager (Victoria)
🏢 McDonald's Canada
📍 Victoria