We’re looking for an experienced Floor Manager to join our team.

This is a hands-on management position. You’ll be responsible for the normal day-to-day duties of running a restaurant, but you’ll also be an active part of service, regularly serving or bartending alongside the team.

We’re specifically looking for someone who likes to execute, not just supervise. The administrative side of the role is significant, but it represents a relatively small portion of the week. Most of your time will be spent on the floor, working service, supporting the team and making sure the restaurant runs properly.

The role includes:
Serving and/or bartending during regular service
Leading the floor and overseeing service while on shift
Staff scheduling and schedule adjustments
Tip administration and reconciliation
Opening, closing, cash-outs and daily reporting
Training, coaching and onboarding FOH staff
Managing reservations, sections, cuts and service flow
Handling guest concerns and service recovery
Maintaining service standards, cleanliness and organization
Helping with inventory, ordering and other operational tasks
Communicating with kitchen and ownership on day-to-day issues




Taking ownership when something needs to get done

We’re looking for someone who:
Has strong serving and/or bartending experience
Has previous restaurant leadership or management experience
Is organized, reliable and comfortable making decisions
Leads naturally while still being part of the team
Is comfortable with scheduling and basic restaurant administration
Understands great hospitality and can coach others toward it
Doesn’t mind jumping behind the bar, taking a section, clearing tables or solving whatever problem happens to come up

This is a good role for someone who enjoys management but doesn’t want to spend their week sitting in an office. You’ll have real responsibility and authority, while still doing the part of restaurants that actually makes them work: service. To apply, send us your resume and a short introduction telling us about your restaurant experience. Pay: $48,000.00-$75,000.00 per year

Perks
Discounted or free food
Extended health care
Versatile schedule
Life insurance
On-site parking
Paid time off

Work Location: In person

📌 Restaurant Floor Manager Calgary
🏢 Masa Mama Taqueria
📍 Calgary