Join Scotiabank as a Senior Customer Associate in Calgary and be the face of exceptional financial service. Connect with customers and provide solutions while meeting their banking needs. As an integral part of the Scotiabank team, you will enhance customer journeys by building strong relationships and providing vital financial advice.
This role also includes identifying sales opportunities and sharing your technical expertise regarding self-service banking options with clients. Your dedication to service is crucial in our inclusive environment. Key Responsibilities:
Lead the lobby and assist with customer inquiries
Identify and fulfill simple sales such as GICs
Share knowledge of mobile banking applications with clients
Deliver excellent customer service and build relationships
Clarify complex financial situations in straightforward terms Requirements:
Customer-first attitude and skilled manner
Availability for a flexible schedule
Experience in sales and marketing within banking
Solid technical proficiency with digital banking
Banking experience is a valuable asset Your commitment to customer service will play a pivotal role at Scotiabank in Calgary.