Position SummaryOn Side Restoration is looking for a Water Damage Manager to join our team! Reporting to the Operations Manager, Water Damage Managers oversee branch Water Damage Teams.The Water Damage Manager is all about leading people, bringing deep technical skills in water and hazmat remediation, and executing quality work to keep clients satisfied. Overseeing all water damage personnel, the Water Damage Manager drives safety, efficiency, and continuous improvement across the entire workflow. The Water Damage Manager must have superior knowledge of water damage restoration, stay up to date on all health, safety, and building standards, and possess the ability to build and develop high-performing teams.(This posting reflects an existing vacancy)CompensationSalary Range: $80,000-$90,000 /yearSalary based on skills, qualifications and experienceAnnual Performance Incentive Bonus - Percentage of base salary subject to personal and company performance.Extended health coverage (medical, dental, vision, etc.)Employee assistance program (EAP)Group RRSP, with company matching DPSPLife and disability insuranceOpportunities for advancement and internal mobilityWhat You'll DoLead and Develop People: Recruit, train, coach, and evaluate branch water damage personnel to build high-performing teams and ensure work is done right the first time.Manage Water Restoration & Operations: Oversee overall water damage activities, customer protocols, and specialty drying situations (including Dry in Place strategies and large loss/strata claims)Drive Health, Safety & Compliance: Develop and sustain a safety-first culture focused on accident/incident reduction,



ensuring compliance with health regulations and building codes.Resource & Inventory Management: Define equipment needs, manage inventory, maximize equipment utilization, and uphold 5S workplace organizational standardsContinuous Improvement & Customer Service: Analyze action reports, implement lean/sustainable solutions, and foster a customer-focused workplace through effective communication and team leadershipWhat You Bring5+ years of experience in the restoration/emergency water damage industry2+ years of experience in a leadership role managing employees and team performanceGeneral understanding of water emergencies with hands-on experience managing large loss and strata claimsStrong technical expertise in specialty drying techniques, Dry in Place strategies, and building codesTraining abilities with a passion for driving lean principles, 5S standards, and continuous improvementStrong organizational, equipment utilization, and inventory management abilitiesExcellent oral and written communication skills with natural, authentic rapportSelf-starter with strong problem-solving abilities, mental agility, and the ability to work under pressureProficiency in Microsoft Office applications (Word, Excel, Outlook), E-Claim,



and ability to learn internal softwareClear criminal background checkHigh School diploma/SSGD or equivalent; relevant management or industry training coursesApplicable IICRC certifications (or a strong combination of equivalent education and experience):Applied Microbial Remediation Technician (AMRT) - IICRCApplied Structural Drying (ASD) - IICRCJourneyman Water Restorer - IICRCJourneyman Fire and Smoke Restorer - IICRCJourneyman Textile Cleaner - IICRCLevel 1 Thermography (ITC)Fall Protection certificationLevel 1 First Aid certificationWhy You'll Love Working HereA workplace that values respect, integrity, generosity, excellence and being customer drivenOpportunities to grow your career and learn from the best in the industryA culture that celebrates teamwork, inclusion, and customer-driven serviceOf Note:The restoration industry requires flexibility to respond to emergencies. While this role is not a scheduled on-call position, be aware that unforeseen disasters may necessitate after-hours work.At OnSide, everything starts with people. We live our values respect, integrity, generosity, excellence, and customerfocus in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You'll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.Your application is always reviewed by real people. Wedon'tuse artificial intelligence to screen, assess, or select applicants for this role.

📌 Water Damage Manager – Vancouver
🏢 On Side Restoration Services
📍 Vancouver