The Customer Support Specialist - Payroll provides customer support for payroll inquiries via phone and email while managing a high volume of service requests. This role handles 200–400 tickets per month, delivering accurate payroll guidance and resolving issues to uphold quality, SLA, and CSAT targets.
The role requires at least two years of payroll experience and robust knowledge of Canadian payroll rules and legislation, plus familiarity with basic accounting principles.
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📌 Remote Payroll Support Specialist Canada British Columbia
🏢 University of Michigan Health-West
📍 British Columbia
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