Join Metro Supply Chain as a Customer Experience Representative under a 1-year contract. This role involves customer service excellence through order processing and complaint management.You will be responsible for a wide range of customer service activities in a warehousing context. Your focus on effective communication and problem resolution will help maintain customer satisfaction. Support activities include inventory management and light shipping tasks, contributing to operational efficiency.Key Responsibilities:Handle customer inquiries and complaints efficientlyMaintain detailed records of damaged and returned goodsCoordinate shipping requests with the traffic departmentProvide updates on order status to customersMaintain a current procedure book for processingRequirements:2 years of warehouse experience neededExcellent communication and interpersonal skillsAbility to manage change effectivelyStrong planning and results orientationEducation equivalent to two years of college preferredEnhance customer experience by applying your skills at Metro Supply Chain.

📌 Metro Supply Chain Customer Experience Specialist (Brampton)
🏢 Metro Supply Chain Group
📍 Brampton