Rimouski Ford is looking for a highly motivated technical advisor to act as a liaison between service center customers and mechanics. A true link between service and the workshop, they will build customer loyalty through their skills and interpersonal abilities, becoming THE go-to person for service and maintenance at Rimouski Ford.Welcoming customers warmly and courteouslySchedule repair and maintenance appointmentsUnderstanding customer needs, advising them, and clearly explaining the situation to the mechanicsMastering the various maintenance programs and manufacturer standards to offer the right services to customersPrepare work orders and detailed invoicesExplain the work carried out and the associated costs.Planning the right timelines and deadlines for optimal serviceRecommend repairs based on the customer's vehicle historyOffer related services to the clientYour skills and qualities:You have an innate sense of customer service, diplomacy, and automotive engineering.You demonstrate dynamism and perfect tact.Collaboration comes naturally to you.You inspire confidence in people, even the most skeptical.You explain things clearlyYou are not afraid of working under pressureA sense of organization is second nature to you.You are able to manage priorities... and your stressPermanent position of 40 hours/week, Monday to Friday.Continuing educationPension planOur requirements:Knowledge of mechanics is an assetHold a valid driver's licenseProficient in computer systems and comfortable with technologyOnly shortlisted candidates will be invited for an interview.

📌 Technical Advisor (Quebec City)
🏢 Rimouskiford
📍 Quebec City