Become a Customer Onboarding Coordinator at Clio, guiding legal professionals through seamless onboarding. Your technical proficiency and empathy will shine in a hybrid work setup as you enhance client interactions.
Clio is looking for a skilled onboarding coordinator to join our dedicated Customer Onboarding & Data Migration team. This role focuses on supporting clients as they adopt our cutting-edge legal technology. You will conduct training sessions, manage client communications, and ensure a positive and efficient onboarding experience.
Key Responsibilities:
• Lead live onboarding sessions via Zoom
• Drive towards achieving customer value milestones
• Manage multiple onboarding cases with deadlines
• Work with Sales for smooth product transitions
• Contribute to the development of training processes
Requirements:
• Dedication to improving client experience
• Creative problem-solving abilities
• Comfort with virtual training environments
• Experience utilizing Salesforce or related tools
• Familiarity with the legal industry is a plus
Utilize your onboarding and customer service skills to enable success for Clio’s esteemed clientele.
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📌 Customer Onboarding Coordinator at Clio (Toronto)
🏢 RiseMe
📍 Toronto