Be essential as an IT Deskside Support Analyst, delivering first-level support for technical issues within the organization. This six-month position pays between $28–$36 per hour based on experience.In this role, you will troubleshoot and resolve technical problems across desktops, software applications, and user access. Your mission includes sustaining high standards of customer service while managing incidents through various platforms. Engaging with technologies such as Microsoft Windows and SCCM, you'll play a critical part in supporting users and maintaining service efficiency.Key Responsibilities:Provide technical support through phone, email, and remote toolsManage and log incidents within the ticketing systemTroubleshoot software, hardware, and access-related issuesFacilitate support for Microsoft 365 and Active DirectoryGenerate and update support documentation regularlyRequirements:IT Diploma or Degree preferredAt least 1 year of Help Desk/Deskside Support experienceProficient in Microsoft technologies and supportStrong communication and customer service skillsMust meet security clearance eligibility requirementsDeliver top-notch IT support while building your career as a Deskside Support Analyst.

📌 It Deskside Support Analyst (Richmond)
🏢 TEEMA
📍 Richmond