Benefits:Training & developmentDental insuranceHealth insuranceOpportunity for advancementProject Performance ManagerHelp Drive Project Success at ServiceMaster Restore of WinnipegAt ServiceMaster Restore of Winnipeg, we're committed to being the restoration company of choice for our customers, insurance partners, and employees.As ServiceMaster Restore of Winnipeg continues to grow, we're looking for someone who can help our Project Management Office operate at a higher level. This role is responsible for improving project performance, driving accountability, identifying bottlenecks, and ensuring our teams consistently hit operational targets. If you enjoy creating structure, solving problems, and turning data into action, this could be the opportunity for you.You'll be responsible for helping our Project Management Office operate at a high level by tracking performance, identifying bottlenecks, monitoring compliance, and ensuring critical tasks don't fall through the cracks.You will work closely with our Operations Manager, Project Managers, and Project Coordinators to improve consistency, accountability, and execution across the business.What You'll DoMonitor Project PerformanceTrack project milestones, deadlines, profit margins, and job progressMonitor project profitability and gross margin performanceReview work-in-progress (WIP) and aged projects to ensure timely resolutionMonitor estimate upload timelines and carrier SLA requirementsEnsure forecast information is accurate and up to dateSupport weekly production and review meetingsDrive AccountabilityMonitor key performance indicators (KPIs) and operational targetsFollow up on outstanding action items and commitmentsEscalate and review project risks, concerns, and bottlenecksEnsure projects continue progressing toward completionIdentify trends affecting profitability, productivity,



and customer experienceDrive consistency across project management processes and standardsSupport Compliance & QualityReview project documentation for completeness and accuracyAudit notes, photos, reports, and job filesMonitor internal compliance requirementsEnsure company processes and standards are being followedHelp maintain readiness for insurance partner and franchise auditsManage internal compliance protocolsImprove Operational ExcellenceIdentify opportunities to improve workflow and efficiencyHelp develop reporting and dashboardsSupport process improvement initiativesAssist with implementation of new systems and best practices and monitor successSupport customer issue resolutionWhat Makes You a Excellent FitHighly organized and detail-orientedComfortable holding others accountableStrong analytical and problem-solving skillsExcellent communication and follow-up abilitiesAble to balance multiple priorities in a fast-paced environmentProcess-oriented with a passion for continuous improvementConfident working with data, reports, and performance metricsConfident influencing and challenging others when standards are not being metAbility to build credibility and drive accountability through relationships rather than authorityPreferred ExperienceExperience in property restoration, construction, insurance, or project managementPrevious experience as a Project Coordinator, Project Manager, or similar roleExperience with DASH, XactAnalysis, Encircle, or similar project management systemsAdvanced Microsoft Excel and reporting skills are considered an assetWhat's In It For You?Comprehensive benefits packageOngoing professional developmentOpportunity to play a key role in helping a growing organization scaleCollaborative, high-performing team environmentClear opportunity to expand responsibilities as the business growsThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

📌 Project Performance Manager - Restoration (Winnipeg)
🏢 ServiceMaster Restore®
📍 Winnipeg