About the roleWe are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.This is a remote, hourly engagement.Requirements (must have)5+ years of relevant professional experience in Customer success / support operations.Native or qualified fluency in English.Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).Preferred (nice to have)Advanced degree (Master's or higher) from a reputable institution.What you'll doEvaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aesthetic, and presentation errors.Provide clear, structured written feedback.
📌 Customer Success Operations Evaluator (Montreal)
🏢 Mercor
📍 Montreal
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