Job Summary

We are seeking a friendly Orthodontic Receptionist to join our dental team! In this vital role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from the moment they walk through the door. Your will help coordinate appointments, manage patient records, and facilitate effective communication between patients and our orthodontic specialist.

This position offers an exciting opportunity to contribute to a positive patient experience while working in a quick-paced, supportive workplace.

The hours are Monday and Thursday 8:45 AM to 5:00 PM, Tuesday 7:45 AM to 3:00 PM in Mississauga. On Friday, we travel as a team to Brantford. The hours are 8:45 AM to 4:30 PM.

One person to cover both locations is preferred.

Responsibilities
Greet patients warmly and professionally, creating a friendly atmosphere for all visitors
Schedule, confirm, and reschedule appointments using Orthotrac dental software. multi-line phone systems to answer inquiries, relay messages, and direct calls efficiently




Maintain accurate electronic medical records and patient information in compliance with privacy regulations
Verify insurance details, process payments, and handle billing inquiries with attention to detail
Coordinate with orthodontists and clinical staff to ensure smooth daily operations
Assist with administrative tasks such as filing, data entry pulling charts

Requirements
Previous experience as a dental receptionist is necessary; orthodontic experience is a plus
Ability to work efficiently in a fast-paced workplace while maintaining professionalism
Prior experience working with insurance processing, billing, or financial transactions is desirable

Join us in delivering exceptional orthodontic care by providing outstanding administrative support! We value energetic team players who are committed to creating an inviting environment for our patients. Pay: $23.00-$28.00 per hour

Benefits
Company events
Dental care
On-site parking

Work Location: In person

📌 Orthodontic Receptionist Mississauga
🏢 Tropical Orthodontics
📍 Mississauga