Support customer satisfaction as a Bilingual Customer Care Representative at a leading utility management company. Engage with clients in English and Spanish through a flexible hybrid model.Our client has been instrumental in providing submetering solutions for over 15 years, and now they seek team members to enhance the customer experience. You will address customer needs, manage billing inquiries, and uphold the company's commitment to strong relationships and effective service.Key Responsibilities:Process billing corrections and customer inquiriesPerform move-in/move-out functions within CCBAnswer incoming calls promptly while maintaining professionalismMaintain accurate customer account recordsAnalyze and resolve billing complaints thoroughlyRequirements:Inbound call center experience or similarMinimum high school diploma or equivalent experienceBilingual in English and Spanish with strong communicationKnowledge of Word, Excel, and CCB systems preferredCapable of handling stressful situations calmlyBring your communication skills and customer service expertise to this energetic team.

📌 Customer Care Representative Bilingual Required (Markham)
🏢 Rubicon Path
📍 Markham