Step into a key leadership role at TCHC as Senior Manager, Operations. This hybrid role focuses on ensuring high-quality community safety services while leading operational excellence. As the Senior Manager for Operations, you will oversee strategic initiatives within the Community Safety Unit, ensuring compliance and service continuity in a complex setting.

You will lead a team, managing incidents, deploying resources effectively, and driving performance improvements within the operational landscape. Key Responsibilities:
Provide senior oversight for community safety service delivery
Manage workforce leadership and performance accountability
Coordinate critical incident management and response
Develop operational strategies and monitor service quality
Lead continuous improvement and quality assurance initiatives Requirements:
Advanced degree or equivalent experience in public safety
Minimum eight years of relevant operational experience
Experience managing in a unionized 24-hour workplace
Robust understanding of community safety protocols and policies
Excellent leadership and negotiation skills Bring your expertise in operations to support safe, vibrant communities with TCHC.

📌 Leadership Position In Operations At Tchc Toronto
🏢 Toronto Community Housing
📍 Toronto