Join Purolator as a Retail Service Representative in Prince George, British Columbia, where you'll be essential in delivering top-notch customer service and problem resolution. Engage in upselling while fostering positive customer relationships.Working Monday to Friday from 9:45 AM to 6:15 PM in a dynamic retail center workplace, you will assist with inquiries and resolve shipping and technology challenges. Your role is pivotal in ensuring every interaction reflects Purolator's values and commitment to service excellence.Key Responsibilities:Efficiently handle customer inquiries and complaintsBuild and maintain relationships with customersWork collaboratively to resolve shipping issuesHelp customers with technology-related challengesProvide feedback and communicate clearly with stakeholdersRequirements:3-12 months of relevant customer service or retail experienceStrong English communication skillsAbility to lift up to 70lbsCompliance with safety and corporate policiesProven accountability and attention to detailSupport Purolator's mission to provide excellent service and create meaningful customer connections in Prince George.

📌 Prince George Retail Service Representative
🏢 Purolator
📍 Prince George