Expand your career as a Bilingual Customer Service Agent with Perkopolis in Toronto. Deliver excellent support while becoming a linchpin for our customer community, working three days in-office.You will assist customers in both French and English, managing inquiries and ensuring resolutions through effective communication. This role emphasizes optimizing the customer experience and collaborating with various internal teams to enhance services. Join us Monday through Friday and take part in our vibrant team culture!Key Responsibilities:Learn and master all aspects of Perkopolis servicesAssist customers via phone, email, and chat platformsMaintain meticulous records of customer ticketsEvaluate and escalate issues as necessaryBuild cooperative relationships with internal teamsRequirements:At least 3 years of customer service experienceFluent in French and English, both oral and writtenFamiliarity with Zendesk software preferredStrong communication skills and problem-solving abilitiesOrganized, analytical, and customer-centric mindsetYour bilingual talents will be pivotal in delivering high-quality support and satisfaction at Perkopolis in Toronto.

📌 Perkopolis Bilingual Customer Service Agent (Toronto)
🏢 PerkSpot
📍 Toronto