Reporting to the Director of Property Management, you will be responsible for the daily operational performance and tenant experience of a mixed-use property (residential and commercial) located in Pointe-Claire. You will lead the on-site team and coordinate maintenance, security, housekeeping, and external contractors, while working closely with the Property Management Coordinator.This role is ideal for a proactive, hands-on professional who enjoys being present in the field, has a strong preventive maintenance mindset, and embraces a hospitality-driven approach to tenant service. Continuous on-site presence is required to ensure operational excellence and the timely resolution of issues.ResponsibilitiesManage the day-to-day operations of the property (maintenance, security, housekeeping, and contractors) while leading the on-site team; Deliver a high-quality tenant experience focused on hospitality and transparent communication; Monitor property KPIs (response times, resolution times, tenant satisfaction) and implement corrective actions when needed; Create, prioritize, and follow up on work orders through to completion; Conduct regularproperty inspections to ensure compliance, cleanliness, safety, and overall property presentation; Oversee the performance of vendors and contractors and elevate concerns as required; Implement the preventive maintenance program and manage inventory of essential parts and supplies; Monitor operating expenses and budgets and prepare monthly performance reports; Maintain lease files, records, and documentation in compliance with company policies and legal requirements; Support residential and commercial leasing activities, including tours, negotiations,



and lease execution; Manage tenant move-ins and move-outs to ensure a smooth transition; Proactively anticipate operational, maintenance, and service issues and resolve them independently.Qualifications5+ years of experience in residential and commercial property management, preferably within multi-residential, mixed-use, premium properties, or newly constructed buildings; Robust understanding of lease administration, rent escalation clauses, and legal compliance; Knowledge of Quebec real estate regulations and the Administrative Housing Tribunal (TAL); Practical knowledge of HVAC and fire protection systems, including preventive and corrective maintenance management; Experience managing vendors, contractors, operating budgets, and performance metrics; Proficiency with property management software, including Yardi; Bilingualism inFrench and English, both spoken and written; Strong customerservice and hospitality mindset with consistently high standards; Proven leadership skills with the ability to mobilize teams and hold vendors accountable; Excellent interpersonal and conflict-resolution skills with a tenant-centric approach; Autonomous teamplayer capable of working under pressure in a multifunctional environment; Strong analytical and organizational skills with the ability to leverage operational data to improve performance.What We OfferA strategic role within a growing organization; An authentic, energetic, and forward-thinking team culture; An ambitious real estate portfolio; A stimulating environment where innovation and operational excellence are valued; 4 weeks of vacation plus 5 personal/sick days; Comprehensive group insurance and telemedicine services; Professional development opportunities.Location:Pointe-ClaireWe subscribe to the principle of employment equity and guarantee the confidentiality of your application.

📌 Property Manager (Pointe-Claire)
🏢 JUMP! recruiters
📍 Pointe-Claire