At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.About the PositionThe Property Manager is responsible for overseeing the day-to-day operations, financial performance and overall management of their portfolio. This role ensures high standards of resident satisfaction, occupancy, maintenance and regulatory compliance while leading on-site staff and coordinating property operations. The Property Manager works collaboratively with internal teams, vendors and residents to maintain a safe, efficient and well-managed communities while supporting the organization's operational and financial objectives.Key ResponsibilitiesManagementOversee the day-to-day operations of an 800-unit residential portfolio, ensuring productive property performance and high service standardsLead and support on-site staff including leasing, maintenance, and administrative team membersCoordinate staffing schedules and departmental operations to maintain service excellence and operational efficiencyAssist with recruitment, onboarding, performance management and workforce planning for on-site team membersPrepare operational reports and ensure compliance with all applicable legislation including but not limited to: Ontario Residential Tenancies Act, Labour Relations,



Fire Code and Occupational Health & Safety regulations.OperationsOversee the daily operations of assigned residential properties in accordance with company standards and contractual requirements.Monitor occupancy levels and work closely with leasing teams to support leasing strategies and minimize vacancyOversee rent collections, arrears management, and ensure timely follow-up on outstanding balancesManage tenant relations, including addressing escalated issues and ensuring a high level of resident satisfactionCoordinate building services including cleaning, waste management, snow removal and preventative maintenanceCoordinate and oversee vendor relationships, service contracts, and site-level procurementConduct regular property inspections and oversee corrective actions to ensure properties are maintained to company standards.Support capital projects and building upgrades in coordination with internal teamsMaintain accurate records and reporting related to property operationsPrepare and manage annual operating budgets and monitor financial performance against targetsReview financial reports, including variance analysis, and implement strategies to improve performanceCustomer ServiceMaintain skilled communication with internal teams, residents and vendorsPromote high standard of customer service and resident satisfaction across all propertiesSupport company initiatives and perform all additional duties as assigned.Qualifications2+ years of experience in residential property managementStrong understanding of the Ontario's Residential Tenancies Act, LTB process, regulatory compliance and property management best practicesProven ability to lead and manage in office teamsStrong financial acumen with experience managing budgets and reviewing financial reportsExcellent communication and conflict resolution skillsHighly organized with the ability to manage multiple priorities across a large portfolioProficiency with property management software systems

📌 Property Manager (Toronto)
🏢 Medallion
📍 Toronto