Take on a crucial role as an IT Support Specialist in Longueuil, Quebec, on a 12-month contract. Address complex user issues while overseeing system improvements and client training. This role requires you to interface with users, coordinating complex system installations and changes.

You'll also track and document team performance metrics, recommend necessary changes, and provide technical support during project work. Your leadership will guide less experienced personnel while enhancing overall team efficiency. Key Responsibilities:
Resolve user issues using problem ticket processes
Lead implementation of system changes and installations
Measure and document team performance outcomes
Provide training on systems to client end users
Guide project teams in executing technical activities Requirements:
Experience in IT support and user issue resolution
Knowledge of systems installation processes
Solid analytical and problem-solving skills
Experience mentoring or guiding junior staff
Ability to adapt to technological advancements Enhance your IT career with this specialized role in Longueuil, focusing on user support and system improvements.

📌 It Support Specialist Contract Role Quebec Longueuil
🏢 0000050007 Royal Bank of Canada
📍 Longueuil