Drive your IT career forward as an IT Help Desk Technician at Septodont in Cambridge, Ontario. Focus on providing top-notch support for end-user technology and ensuring compliance. The IT Help Desk Technician plays a crucial role in managing technology issues for employees, involving troubleshooting, hardware repair, and system monitoring. You will also assist in onboarding recent staff and ensure inventory accuracy, contributing to the overall efficiency of IT operations. Key Responsibilities:
Deliver first-level help desk support for technical inquiries
Configure and maintain end-user computers and devices
Escalate unresolved issues to higher support levels
Prepare and manage equipment for current hires
Participate in compliance monitoring initiatives Requirements:
Bachelor’s degree or diploma in IT or equivalent
Minimum 1 year of experience in IT support
Excellent organizational and customer service skills
Ability to communicate technical concepts clearly
Bilingual capabilities in English/French or Portuguese are a plus Join Septodont and help improve health outcomes through technology.

📌 It Help Desk Technician Role Cambridge
🏢 BioTalent Canada
📍 Cambridge