Become a Retail Operations Lead at FIKA in Brampton, ON, where operational excellence and customer service come together. Your leadership will drive store success and team performance each shift.As a Retail Experience Lead, your key duties involve opening and closing the store, supervising staff, and ensuring compliance with company standards. You'll facilitate a welcoming shopping atmosphere, assist with cash management, and provide product insights to enhance customer engagement. Mentorship and training for team members are essential parts of your role.Key Responsibilities:Manage daily operations, including alarm systemsWelcome and assist customers to ensure satisfactionEducate customers about products and upcoming offersGuide staff training and uphold service standardsAddress and resolve any customer inquiries promptlyRequirements:2 years of retail experience necessaryHigh school diploma or GED requiredClear criminal background check neededProvincial Cannabis Certification requiredStrong communication and conflict resolution skillsShape the future of retail with FIKA, delivering exceptional service and promoting a team-oriented environment.

📌 Retail Operations Lead At Fika (Brampton)
🏢 Pop's Cannabis
📍 Brampton