Become the Reservations Team Lead at Scandinave Spa Whistler, focusing on exceptional service and team effectiveness. This full-time position is your opportunity to drive guest satisfaction with your leadership skills.In this capacity, you will provide guidance and support to the Reservations Team, ensuring that all guest interactions are handled with professionalism and empathy. You'll also play a key role in training new staff and maintaining service standards while addressing complex guest needs.



Your leadership will greatly contribute to the overall guest experience at our spa.Key Responsibilities:Lead and manage the Reservations Team's daily activitiesDeliver a warm welcome and professional phone serviceEnsure accurate and timely reservations are madeIdentify guest needs and promote appropriate spa servicesCollaborate with Massage Services for efficient schedulingRequirements:Prior customer service experience in a sales roleLeadership skills in a sales environment preferredProficiency with Microsoft Word, Excel, and OutlookStrong written and verbal communication skills requiredWillingness to work full time, including weekendsLead our Reservations Team at Scandinave Spa Whistler by providing exceptional service and creating unforgettable guest experiences.

📌 Reservations Team Leadership Role Whistler (Canada)
🏢 Scandinave
📍 Canada