Explore a customer-focused role with Serco Canada Inc. as a Customer Service Representative at Ontario DriveTest Centres. Engage directly with applicants to facilitate their journey in obtaining an Ontario driver's license while providing top-notch service.As a part of this role, you will evaluate applicants' documents for validity, assist with driver examination queries, and ensure that application processes are fair and productive. Your customer service expertise will contribute to maintaining high satisfaction levels.Key Responsibilities:Deliver outstanding service related to Driver Examination ServicesAssess identity documents and eligibility for various licensesHandle scheduling and dispatching of road testsConduct vision screenings and administer testsInvestigate driver record issues and correct themRequirements:Successful completion of the Customer Service Agent trainingMinimum of a high school diploma or GEDFluent in both English and FrenchValid Ontario Class G driver's license requiredAt least 2 years in customer service rolesBoost your customer service career with Serco Canada and support drivers across Ontario.

📌 Serco Canada Customer Service Representative (Bradford West Gwillimbury)
🏢 Serco
📍 Bradford West Gwillimbury