Take on the role of Operations Analyst at March Networks in Ottawa, specializing in customer operations and logistics management. Embrace a full-time position with a solid focus on service quality. This position is integral to the success of March Networks as it directly supports customer satisfaction through effective issue resolution and order tracking.

You will work closely with various internal departments to streamline processes and enhance the customer experience. The role demands a high level of independence and decision-making. Key Responsibilities:
Manage complex customer issues tactfully
Provide product-related support through email and calls
Ensure timely order management in SAP systems
Offer detailed shipment information and confirmations
Handle invoicing for international customers Requirements:
College diploma or equivalent experience
At least 5 years of tech customer service experience
Proficient in SAP Order Management (SD)
Robust customer communication skills
Ability to thrive in a fast-paced setting Contribute your expertise in customer service to March Networks and help elevate operational efficiency.

📌 Join March Networks As Operations Analyst Ottawa (Canada)
🏢 Marlowhire Talent
📍 Canada