Become a Customer Service Specialist at Specsavers, a hybrid role based in Burnaby. Engage with our retail teams and provide exemplary support to customers across Canada.This position offers an exciting opportunity to enhance your customer service skills in a cooperative environment. You will manage order issues, respond to inquiries, and support the broader team with data entry and reporting tasks. Your proactive approach will help transform the customer experience every day.Key Responsibilities:Respond to customer queries via phone and emailMaintain accurate order and customer recordsBuild strong relationships with team members and customersProcess warranty and store error claims thoroughlyProvide timely updates to the Customer Service SupervisorRequirements:Experience in call centre operations is preferredStrong customer-focused attitude with effective communicationCompetency in technology and customer management systemsSelf-motivated with a quick learning abilityPassion for solving problems and improving servicesYour customer service dedication will play an essential role in Specsavers' mission to improve lives through better sight.

📌 Customer Service Specialist - Hybrid Role (Burnaby)
🏢 Specsavers Norge
📍 Burnaby