Assume leadership at Pureform Diagnostic Imaging in the role of Booking Manager, optimizing patient scheduling and enhancing communication as part of a dedicated team. This full time, permanent position involves managing the centralized booking centre and ensures productive operations for a positive patient experience.

Your role will focus on team management, training, and initiatives aimed at improving workflow and operational performance across clinics. Key Responsibilities:
Manage and approve team schedules and vacation requests
Monitor and assess team performance through KPIs
Train booking specialists and address performance gaps
Handle complex patient inquiries, ensuring resolution
Collaborate with internal teams for workflow improvements Requirements:
High school diploma; preference for healthcare administration qualifications
Minimum 5 years of relevant experience, including 3 years in a supervisory role
Effective leadership and coaching skills
Proficient communication and problem-solving abilities
Solid customer service orientation in a healthcare setting Lead your team at Pureform to deliver outstanding service while maximizing scheduling efficiency for patient appointments.

📌 Full Time Booking Manager Role In Calgary
🏢 Pureform u0026 PureKids Radiology
📍 Calgary