29 Sep
|
Intellect Design Arena
|
Canada
29 Sep
Intellect Design Arena
Canada
Intellect Design Arena Ltd is seeking a Support Analyst 1 to deliver frontline support for global financial institutions via phone, email, tickets, and other channels. You will manage routine requests, triage incidents, and escalate complex cases to Level 2 or product teams, ensuring timely, high-quality service.
You will work with SaaS/cloud-based solutions, banking platforms, and Jira/ServiceNow workflows, upholding SLAs and driving customer satisfaction across diverse banking clients.
J-18808-Ljbffr
📌 Fintech Support Analyst: Frontline Client Success British Columbia (Canada)
🏢 Intellect Design Arena
📍 Canada