Become a Customer Care Agent with FCT and use your skills in customer service and title insurance to create positive experiences. This hybrid role enables proactive communication and effective problem-solving with clients.FCT seeks a dedicated Customer Care Agent to manage daily customer interactions with professionalism. Success in this role requires addressing inquiries promptly and accurately, educating clients about processes, and resolving any transaction-related issues. Your experience within customer service and real estate will be essential during client engagements.Key Responsibilities:Communicate decisions to customers accuratelyResolve inquiries while maintaining service levelsEducate clients on FCT products and processesConduct back office tasks as neededEscalate issues when necessary to maintain satisfactionRequirements:One year of customer service experienceBackground in title insurance or real estateData entry proficiencyEffective verbal and written communicationCapability to work independently during peak timesEngage with clients, support transactions, and grow your skilled skills at FCT.

📌 Customer Care Agent For Fct Valuations (Oakville)
🏢 First American
📍 Oakville