Office Manager In-Training Job in Toronto, ONPhysioPlus Health Group is hiring for an Office Manager In-Training job in Toronto, ON, and we're looking for someone with the administrative chops and the ambition to grow into a bigger leadership role. This full-time, salaried position reports directly to our Operations Manager and is structured as a deliberate leadership development track: you'll start with hands‐on training in our day‐to‐day front and back office operations, then move through an educational program built to prepare you to step into an Office Manager or Patient Experience Manager role.Rooted in Bloor West Village Since 2001PhysioPlus Health Group has been treating the Bloor West community since 2001, and our clinic has grown into a multidisciplinary practice that brings together sports medicine physicians, physiotherapists, an orthopaedic surgeon, and specialists in pelvic health, osteopathy, chiropractic, and massage under one roof. That kind of coordinated care has earned us close to 300 five-star Google reviews and a clinic that keeps growing because patients keep coming back. You'll be joining an established team with real roots in this neighbourhood, not a start‐up still figuring things out.What You'll Actually Be DoingDay to day, you'll supervise our administrative team, lead weekly team meetings, and help onboard and train new front desk staff — all while making sure patients feel taken care of from the moment they walk in. You'll manage bookings, handle cancellations, and step in when a patient complaint or a scheduling conflict needs a level head. On the back office side, you'll get exposure to accounts receivable, monthly reporting for our bookkeeper, and inventory management, so you're learning the full picture of how a clinic runs, not just one corner of it.This role is designed with a growth path in mind: as you learn the ropes, you'll get mentorship from our Operations Manager and exposure to both the clinical and business sides of running a practice,



so you're ready to lead when the Office Manager or Patient Experience Manager opportunity comes up.Compensation:$60,000–$70,000 CAD per yearQualifications:Minimum 2 years clinical administrator experienceProven experience as an office manager or in a similar administrative roleStrong attention to detail and accuracyEffective communication skills, both verbal and writtenAbility to multitask and prioritize tasks in a rapid-paced clinic environmentKnowledge of payroll processes and experience with payroll softwareExcellent organizational and time management skillsKnowledge of QuickBooks or other accounting software is a plusFamiliarity with TELUS portal and MVA billing is a plusResponsibilities:Front Office:Supervise administrative team members and ensure everyone follows office protocols and policiesMaintain a positive attitude that promotes teamwork and motivates the team to achieve their goalsLead weekly administrative team meetings that keep the team engaged, informed, and appreciatedOnboard, train, supervise, and evaluate administrative staffReach production goals through effective booking and by engaging the team toward shared targetsMake a positive and lasting impression on patients from arrival to departureProvide customer service that exceeds expectationsBook appointments, manage potential cancellations,



and take paymentEnsure the facility and equipment are well maintained and the office presents a skilled imageHandle patient complaints and no-show/late cancellationsProvide administrative support to cliniciansMaintain composure under pressure and during times of changeBack Office:Control accounts receivableAssist with hiring administrative staffPrepare monthly reporting for the bookkeeperOversee inventory management and orderingManage front desk and clinic scheduling to ensure optimal efficiencySkills:A desire to contribute to a positive team culture and enjoy coming to workA cooperative mindset, offering your support, experience, enthusiasm, and creativity to the teamA strong work ethicA genuine love of helping people, building relationships, and creating a excellent patient experienceBenefits:Full-time hours, permanent employmentInsurance benefits (dental care, prescription medication, allied healthcare services)Bonus pay, including monthly bonuses based on front desk metricsMentorship and training from experienced professionalsLocated on the Bloor subway line (at Jane)Paid onboardingRecognition through monthly Standing Ovation AwardsCompany-sponsored team events and outingsStaff discount program for clinic servicesPaid team lunches and eventsIf you're someone who wants to build a career, not just fill a role, we'd love to hear from you — our team has spent over two decades building trust in this community, and we're looking for someone who wants to help carry that forward. This position gives you a real seat at the table as we keep growing. The full job description and Quick Apply for this Office Manager In-Training opening in Toronto, ON are below. It takes less than 60 seconds — no account required!Minimum 2 years clinical administrator experienceProven experience as an office manager or in a similar administrative roleStrong attention to detail and accuracyEffective communication skills, both verbal and writtenAbility to multitask and prioritize tasks in a fast-paced clinic environmentKnowledge of payroll processes and experience with payroll softwareExcellent organizational and time management skillsKnowledge of QuickBooks or other accounting software is a plusFamiliarity with TELUS portal and MVA billing is a plus

📌 Patient Experience Manager (Toronto)
🏢 PhysioPlus Health Group
📍 Toronto