Connect individuals with critical resources as a Client Services Navigator at Options Community Services. Enhance client experiences by guiding them through WorkBC services and support systems.In this pivotal role, you will provide front-line assistance, greeting clients and helping them navigate available community resources related to employment services. Your duties include conducting assessments, managing applications, and updating client information while maintaining professionalism and empathy in interactions.Key Responsibilities:Guide clients through WorkBC application processesAssess financial needs for job start fundingManage online application workflows and appointment schedulingTrack stats and assist in follow-up for employment outcomesRegister clients for training opportunities and distribute resourcesRequirements:Minimum of Grade 12 with a post-secondary diploma or equivalentFamiliarity with client assessments and customer serviceOrganizational skills and solid attention to detailProficient in Microsoft Office, willing to learn ICMEffective communicator who can manage diverse client interactionsContribute to community well-being by facilitating pathways to support as part of Options Community Services.

📌 Client Services Navigator With Options Community Services (Surrey)
🏢 Options Community Services
📍 Surrey