Become a pivotal part of a leading OEM Machine Designer as a Technical Support Engineer specializing in Automated Machinery. This role involves ensuring optimal machine performance through comprehensive support and monitoring.InVision Staffing Services has partnered with a renowned machinery manufacturer seeking a skilled Technical Support Engineer. You will be responsible for monitoring relevant KPIs, troubleshooting issues, and collaborating with both the customer and service teams.



Your role is crucial in identifying deviations and implementing effective solutions.Key Responsibilities:Analyze and monitor important performance KPIsIdentify issues and rank them based on severityUse existing documentation systems for issue managementProactively troubleshoot issues and drive solutionsDocument and contribute to weekly performance reportsRequirements:3-10 years' experience in technical support related to machineryPreferred post-secondary education in engineering or related fieldStrong critical thinking and problem-solving skillsExcellent communication and multidisciplinary collaborationKnowledgeable in Windows-based technologiesLeverage your technical support skills to ensure machinery reliability and enhance customer satisfaction in a dynamic work workplace.

📌 Automation Machinery Technical Support Engineer (Brampton)
🏢 InVision Staffing Services
📍 Brampton