Job DescriptionWe are looking for a Bilingual Software Quality Analyst. In this role you will be responsible for executing quality testing on our software solutions. This will include working on the newest features of our software, individual defects, and regularly testing critical business processes by utilizing solutions. Under minimal supervision, you will play a key role within the team, understand and apply quality assurance and software testing concepts and practices. We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of the province of Quebec.Assess the condition and quality of software builds, bug fixes and interim releasesTest and certify software defect fixes and new functionality by executing functional, application and regression tests for software releasesClearly document,



communicate and escalat[e] all risks and issuesWrite clear defect reports for identified software and functional defects based on testing resultsWork quickly and thoroughly in a fast-paced environment to achieve timeliness and objectivesHelp guide teams to deliver high quality products to our customersWork closely with internal teams to communicate complex issues and ensure a positive understanding of the softwareEnsure consistency and accuracy of translations across multiple productsTrainingOn-the-job with a mentor and online coursesRequirementsFluent in Canadian French and EnglishAssociate degree in related field or equivalent work experienceExperience with software testing preferredAbility to think critically, problem solve and take initiativeExceptional communication and organizational skillsAbility to multitask in a fast-paced environmentStrong attention to detailAbility to travel to the United States for additional company-paid training, if offered

📌 Quality Analyst Associate (Mississauga)
🏢 The Reynolds and Reynolds
📍 Mississauga