Become a vital part of a customer-focused team as a Customer Service Representative in Mississauga, ON. This hybrid role encompasses managing accounts and providing exceptional support through various communication channels. In this full-time position, you will handle B2B customer accounts and ensure inquiries and orders are processed accurately.

Working with sales representatives, you will receive comprehensive training to gain specialized product knowledge. We value dependability and ownership in our team-oriented workplace, perfect for nurturing relationships. Key Responsibilities:
Manage dedicated customer accounts and inquiries through email and EDI
Engage with customers through approximately six calls daily




Partner with sales to meet customer needs effectively
Oversee a shared inbox while fulfilling individual responsibilities
Learn technical specifications through extensive training Requirements:
1+ year of B2B customer support or account management experience
Experience in managing customer accounts to completion
Familiarity with ERP or EDI systems is advantageous
Robust communication skills in English; French preferred
Technical aptitude for learning product details Apply your skills in a supportive team environment to enhance customer satisfaction!

📌 Customer Service Representative – Industrial Distribution Mississauga
🏢 Altis Technology
📍 Mississauga