Join US Tech Solutions as a Continuous Improvement Engineer II, focusing on customer satisfaction and operational excellence over a 6-month period. Lead initiatives that enhance service efficiency within the Distribution Center. In this pivotal role, you will engage with customers to not only resolve current issues but also drive joint improvement initiatives that address gaps in service performance.

Your leadership will be essential in implementing corrective actions related to quality claims and complexity reduction, fostering a customer-centric culture throughout the organization. Key Responsibilities:
Lead initiatives for quality improvement and performance analysis
Function as the primary customer escalation contact




Facilitate virtual and in-person meetings with clients
Work closely with distribution to troubleshoot client issues
Support service performance assessments and recovery plans Requirements:
Background in continuous improvement practices
Robust customer engagement and communication skills
Analytical mindset to identify and rectify performance gaps
Familiarity with Lean methodologies preferred
Experience in operational excellence strategies Lead customer engagement and operational improvements at US Tech Solutions.

📌 Customer Focused Continuous Improvement Engineer Milton
🏢 US Tech Solutions
📍 Milton