Support Explore Edmonton as a Ticketing Specialist, ensuring exceptional customer service and meticulous ticketing operations for various events. This role enhances visitor experiences at Edmonton's top venues. In this role with Explore Edmonton, you will contribute to the ticketing and audience development efforts at both the Edmonton Convention Centre and the Edmonton EXPO Centre.

Your responsibilities will involve addressing customer inquiries, managing ticket sales, and collaborating with various internal teams. Your keen eye for detail and robust organizational skills will be instrumental in handling ticket data and maintaining excellent guest relations. Key Responsibilities:
Respond to customer inquiries with professionalism and efficiency




Manage ticket fulfillment and troubleshoot access issues
Maintain up-to-date customer and account information
Support sales initiatives and process ticket orders
Prepare detailed sales and operational reports regularly Requirements:
Excellent customer service and communication skills
Familiarity with ticketing, CRM or similar systems
Strong data management skills and proficiency in Excel
Ability to prioritize multiple tasks effectively
Willingness to adapt to a quick-paced setting Bring your dedication to customer service and sales processes to Explore Edmonton’s vibrant event ecosystem.

📌 Customer Focused Ticketing Specialist Edmonton (Canada)
🏢 Neobridge Healthcare
📍 Canada