Elevate customer experiences with Corporate Traveller as a Customer Success Manager in Montreal. This bilingual role focuses on enhancing client retention and revenue growth while managing key stakeholder relationships. In this position, you will play a vital role in ensuring customer satisfaction and loyalty at Corporate Traveller, a prominent brand of the Flight Centre Travel Group. You'll manage relationships across diverse stakeholders while identifying areas for expanding program adoption.

Your role also involves utilizing data-driven insights to enhance performance and customer alignment. Key Responsibilities:
Oversee client portfolio to boost retention and satisfaction
Identify growth prospects and streamline contract renewals




Communicate proactively with clients through various channels
Build robust relationships across customer organizational levels
Analyze and present customer performance insights Requirements:
Bilingual in French and English
At least 2 years of experience in Customer Success
Excellent communication and prioritization skills
Data analysis capabilities to support recommendations
Preferred travel industry background Shape the future of travel for Corporate Traveller's clients by maximizing program value and customer advocacy.

📌 Corporate Traveller Customer Success Manager Position Quebec City
🏢 Flight Centre Careers Job Listings
📍 Quebec City