Become a key player at Computacenter as an Associate Technician, enhancing your skills in IT support and customer engagement. This role focuses on managing technical incidents efficiently. In this position, you will ensure that all service requests meet defined SLAs while providing exceptional support.

Your role requires collaboration with various teams and excellent problem-solving skills to manage hardware and software queries. Sharing knowledge within the team and assisting customers are crucial to the success of this role. Key Responsibilities:
Address incident tickets, coordinating resolutions effectively
Manage hardware provisioning and inventory updates
Execute onboarding and offboarding duties for clients
Offer technical meeting-room support and remote assistance
Support mobile device setups and troubleshooting tasks Requirements:
Experience in IT support or related fields
Proficient in SAP, MS Office, and MS Teams
Security clearance eligibility with at least 10 years in Canada
Robust analytical skills and attention to detail
Ability to manage competing priorities and demands Apply your tech-savvy skills to support Computacenter’s mission in delivering top-notch IT services.

📌 Computacenter Associate Technician Position Toronto
🏢 Computacenter AG u0026
📍 Toronto