Enhance customer engagement as a Customer Care Manager for RATIONAL in Mississauga, Ontario. Focus on promoting cutting-edge thermal cooking systems and ensuring customer satisfaction throughout their journey. This key position centers around marketing the iCombi Pro and iVario Pro products, inviting prospects to webinars, and securing meetings for the sales team. It's crucial to maintain the Salesforce CRM for effective customer management and follow-up.

Your role will include monitoring after-sales satisfaction and coordinating necessary training for clients. Key Responsibilities:
Facilitate online sales webinars and local demonstrations
Qualify and develop prospects in the customer database
Update CRM with customer interactions and feedback




Drive after-sales support to enhance customer satisfaction
Schedule trainings as needed for clients Requirements:
Minimum of 5 years in kitchen operations or food sector
Proficient with phone, email, and platforms like Microsoft Teams
Cold calling experience preferred
Positive communication skills, particularly with executives
Self-motivated and detail-oriented mindset Become a pivotal force in customer success at RATIONAL, leveraging your skills in customer communication and support.

📌 Customer Care Manager At Rational Mississauga (Canada)
🏢 Rational
📍 Canada