Take on the role of Desktop Information Generalist, providing vital Level 1, 2 & 3 helpdesk support in our corporate and site environments. Your skills will help enhance workplace efficiency.As a key member of our IT support team, you will be responsible for delivering top-notch desktop support to both corporate and site-based employees. Your expertise will involve managing service desk tickets, conducting installations, and ensuring minimal downtime for operations. Effective communication with stakeholders is crucial to keep everyone updated on issue resolutions.Key Responsibilities:Manage helpdesk support across various levelsEnsure timely updates on service desk ticketsInstall and configure necessary software and hardwareConduct training sessions for staff using IT systemsMaintain high standards of IT housekeeping and securityRequirements:Experience in technical support and helpdesk rolesStrong understanding of desktop systems and networksAbility to communicate effectively with usersCommitment to safety and compliance with policiesOrganized and punctual in handling tasksEnhance your IT career and make an impact as a Desktop Information Generalist.

📌 Level 1, 2 & 3 It Support Specialist (White River)
🏢 Silver Lake Resources
📍 White River