Drive excellence as a Service Manager at a leading dealership in Cambridge, Ontario. We're looking for a high-caliber leader to enhance service delivery and team performance.
In this high-profile role, you will manage the complete service department, leading a team dedicated to providing exceptional customer experiences. Your focus on monitoring key performance indicators and optimizing dealership operations will set a standard of excellence. As a leader, you'll implement strategies that foster team accountability while ensuring effective workflows across departments.
Key Responsibilities:
• Lead daily operations of the service department • Mentor advisors and technicians on best practices • Track key metrics for service quality and shop productivity • Develop customer retention and conflict resolution strategies • Supervise warranty processes and maintain compliance
Requirements: • Solid background as Service Manager or related role • Leadership skills with a focus on team motivation • Comprehensive understanding of service operations and KPIs • Effective communication, especially in high-stress scenarios • Experience with DMS systems like Dealertrack
Showcase your experience in leading, optimizing, and maximizing profitability at our Cambridge dealership. #J-18808-Ljbffr
📌 Experienced Service Manager Wanted Winnipeg
🏢 CarGuys
📍 Winnipeg
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