Salary: (CA$55,000 - CA$62,000 annually + tips)Lead the restaurant. Develop the team. Drive the experience.Join the leadership team at Balam, one of Whistler's most popular restaurants, and take ownership of a fast-paced, high-volume dining experience.We're looking for an experienced Restaurant Manager who is passionate about hospitality, people and strong restaurant operations. You'll lead from the floor while building the systems, standards and team culture that create consistently exceptional guest experiences. This is a role for someone who wants to make an impact on developing people, strengthening operations and helping drive the continued success of the restaurant.Why Join Us?Build your career while enjoying everything the Whistler lifestyle has to offer:$55,000-$62,000 annually + tipsExtended Health Benefits, including prescription drugs, dental and vision coverageLife InsuranceEmployee Assistance Program (EAP)Education Allowance to support continued professional developmentStaff meal and non-alcoholic beverage while on shift40% employee discount across Infinity Enterprises Group food & beverage locationsPartner discounts on hotels, retail, car rentals, entertainment and more through CFIBWhat You'll LeadLead day-to-day restaurant operations and maintain a strong presence on the floorCreate consistently exceptional guest experiences and oversee service recoveryRecruit, train, coach and develop a high-performing FOH teamBuild a positive culture focused on hospitality, teamwork and accountabilityMaintain and strengthen service standards, systems and operating proceduresOversee reservations, seating strategy, service flow and overall floor executionDrive strong communication and collaboration between FOH and BOHManage scheduling, staffing and labour performanceSupport sales growth through strong service execution, product knowledge and guest engagementMonitor inventory, operating results and opportunities for improved performanceMaintain Food Safe, Serving It Right, health, safety and Work Safe BC standardsWork collaboratively with culinary and company leadership to continuously strengthen the restaurantThe underlying management role already incorporates service execution, team coaching, sales support, labour management,



inventory and financial review responsibilities.What We're Looking For3+ years of progressive restaurant leadership experienceStrong experience in a full-service, high-volume restaurantProven ability to lead, coach and develop restaurant teamsStrong understanding of service standards and guest experienceExperience with labour management, scheduling and operational controlsComfortable working with restaurant performance and financial resultsStrong problem-solving and decision-making skillsOrganized, accountable and able to remain calm under pressureA hands‐on leadership style and genuine passion for hospitalityPOS experience; Toast is an assetReservation system experience; Tock is an assetServing It Right and Food Safe certification, or ability to obtain upon hireLead the restaurant. Develop the team. Drive the experience.Join the leadership team at Balam, one of Whistler's most popular restaurants, and take ownership of a fast-paced, high-volume dining experience.We're looking for an experienced Restaurant Manager who is passionate about hospitality, people and strong restaurant operations. You'll lead from the floor while building the systems, standards and team culture that create consistently exceptional guest experiences. This is a role for someone who wants to make an impact on developing people, strengthening operations and helping drive the continued success of the restaurant.Why Join Us?Build your career while enjoying everything the Whistler lifestyle has to offer:$55,000-$62,000 annually + tipsCell Phone AllowanceExtended Health Benefits, including prescription drugs, dental and vision coverageLife InsuranceEmployee Assistance Program (EAP)Education Allowance to support continued professional developmentStaff meal and non‐alcoholic beverage while on shift40% employee discount across Infinity Enterprises Group food & beverage locationsPartner discounts on hotels, retail, car rentals,



entertainment and more through CFIBWhat You'll LeadLead day-to-day restaurant operations and maintain a robust presence on the floorCreate consistently exceptional guest experiences and oversee service recoveryRecruit, train, coach and develop a high‐performing FOH teamBuild a positive culture focused on hospitality, teamwork and accountabilityMaintain and strengthen service standards, systems and operating proceduresOversee reservations, seating strategy, service flow and overall floor executionDrive strong communication and collaboration between FOH and BOHManage scheduling, staffing and labour performanceSupport sales growth through solid service execution, product knowledge and guest engagementMonitor inventory, operating results and opportunities for improved performanceMaintain Food Safe, Serving It Right, health, safety and Work Safe BC standardsWork collaboratively with culinary and company leadership to continuously strengthen the restaurantThe underlying management role already incorporates service execution, team coaching, sales support, labour management, inventory and financial review responsibilities.What We're Looking For3+ years of progressive restaurant leadership experienceStrong experience in a full-service, high-volume restaurantProven ability to lead, coach and develop restaurant teamsStrong understanding of service standards and guest experienceExperience with labour management, scheduling and operational controlsComfortable working with restaurant performance and financial resultsStrong problem‐solving and decision‐making skillsOrganized, accountable and able to remain calm under pressureA hands‐on leadership style and genuine passion for hospitalityPOS experience; Toast is an assetReservation system experience; Tock is an assetServing It Right and Food Safe certification, or ability to obtain upon hireThe existing management framework specifically emphasizes leadership, high-volume operations, conflict resolution, organization and exceptional hospitality.The OpportunityWe're looking for someone who wants more than simply managing a shift. This is an opportunity to take ownership, develop leaders and help shape the continued success of one of Whistler's most popular restaurants.

📌 Restaurant Manager (Ottawa)
🏢 INFINITY ENTERPRISES GROUP
📍 Ottawa