Become a Client Services Manager with Senior Helpers and impact lives every day. Use your communication skills to engage with clients and ensure quality home care services.As a key leader in the Surrey North franchise, you will manage client relationships from onboarding through ongoing service. Your role will include assessments, quality checks, and continuous improvement of care plans to ensure client satisfaction. The position demands hands-on involvement and strategic oversight of service delivery.Key Responsibilities:Establish onboarding for new clients and familiesPerform LIFE Profile assessments regularlyConduct quality assurance checks for servicesAdjust care plans and communicate with the care teamTrack client retention metrics and growthRequirements:Bachelor's degree in related fieldMinimum 3 years in client services or managementExceptional detail orientation and prioritizationFast learner with software proficiencyOutstanding verbal communication skillsDrive meaningful change and ensure quality care for seniors with Senior Helpers in this energetic role.

📌 Senior Helpers Client Services Leadership (Surrey)
🏢 Senior Helpers Surrey North
📍 Surrey