Ontario Teachers' is seeking a Complex Care Analyst to respond to member inquiries and provide accurate information on pensions and advantages. You will manage low to mid-complex interactions while escalating where needed and help steer members toward self-service options.
Reporting to the Manager, Member Experience & Relations, you will work in a cooperative setting with Pension Benefit Support Analysts and other teams.
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📌 Bilingual Complex Care Analyst — Remote, Growth & Impact Toronto
🏢 Otppb
📍 Toronto
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