As a Donor Care Specialist at Penny Appeal Canada, you'll play a vital role in fundraising and donor communication. This remote position invites you to make a difference in communities worldwide.You will be responsible for managing donor interactions and ensuring a top-notch experience for those who support our mission. This includes conducting fundraising calls, processing donations securely, and updating donor data systemically. Your commitment and interpersonal skills will be instrumental in educating donors on our programs and services, helping turn small change into significant impact.Key Responsibilities:Articulate donor impact and program informationMake 120+ calls daily for fundraising initiativesSecurely process and maintain donor data confidentialityAddress inquiries via phone, chat, and email promptlyParticipate in training to improve communication skillsRequirements:2-5 years of relevant experience preferredBackground in customer service and administrationKnowledge of Islamic fundraising practicesDigital proficiency with CRM tools and spreadsheetsRequired home office setup with essential technologyBe a key part of our mission to alleviate poverty with your exceptional skills at Penny Appeal Canada.

📌 Penny Appeal Donor Care Specialist Role (Ottawa)
🏢 Penny Appeal Canada
📍 Ottawa