Drive customer success at telMAX as a Customer Order Fulfillment Specialist. This role centralizes order management and enhances the customer journey from sale to activation.Reporting to the Operations Enablement Manager, you'll coordinate service-related field orders and ensure excellence in customer experience. Your responsibilities include proactive communication with customers, order management, and process optimization. Work closely with Sales, Field Operations, and Customer Care to facilitate smooth transitions and timely installations.Key Responsibilities:Serve as the primary contact during onboardingProactively track and manage order slippageIdentify and communicate potential delaysDevelop onboarding materials for customer educationMonitor key performance metrics and report findingsRequirements:2+ years in order fulfillment or customer serviceStrong communication and problem-solving skillsDetail-oriented with organizational skillsProficiency in CRM and order management systemsBachelor's degree or equivalent experienceEnhance customer satisfaction through productive order coordination and proactive problem-solving in this impactful role at telMAX.

📌 Customer Order Fulfillment Specialist At Telmax (Markham)
🏢 telMAX
📍 Markham