Stalwart Insurance Brokers Ltd. (Stalwart) is a growing national life insurance brokerage with a focus on high-complexity client and business situations. We value excellence and entrepreneurial thinking, requiring staff with the capacity to solve complex, novel problems. As we continue our rapid growth, we are looking for ambitious team members who are eager to scale their skills, abilities, and relationships.SummaryWe are looking for an Operations Generalist to join us at our Vancouver or Toronto offices. In this role, you support senior staff, performing a broad range of operational and administrative functions to enhance our service delivery and operational efficiency. Additionally, you will support our larger admin team with general support to business activates.Your role will include, but not be limited to:Assisting staff and managers in the daily operations and strategic initiatives across all departmentsAssisting the executive team in planning and executing operational and strategic initiativesManage operational data, track KPIs, and provide insights to guide strategic decisions.Streamline operations by supporting and improving business processes to enhance efficiency and scalability across departmentsIdentify and implement process enhancements, automation opportunities, and best practicesLiaising with internal teams and external stakeholders to facilitate smooth operations and resolve issues.Tracking and reporting on key performance metrics to support decision-making.Supporting compliance and risk requirements within the organizationRequired Skills or ExperienceOne to three (1-3)



years of experience in operations or administrative support, preferably within the life insurance, banking, legal support, or the financial industry.Strong organizational and time management skills with the ability to prioritize tasks effectively.Excellent verbal and written communication skills to engage with clients and team members.High attention to detail and accuracy in managing documentation and processes.Professional demeanor with a strong client‐centric focus.A proactive self‐starter with problem‐solving abilities and a willingness to learn quickly.Nice to HavesPrevious experience in a support role within the life insurance or financial services sector.Familiarity with life insurance products and regulatory requirements.Experience working in a legal setting, such as a law office.Proficiency in project management software and tools.Experience with data analysis and reporting.Working in a startup environmentBachelors degree in business administration, finance, or a related field.Salary and BenefitsSalary: $75,000 - $90,000 per year, commensurate with experience, plus bonus.Benefits: Extended health benefits plan.Position TypeNature: Permanent, full‐time, in‐personTime Commitment: 40 hours per week, with occasional overtime requiredStart Date: ImmediatePlease note: Candidates must be currently authorised to work in Canada.We are an equal prospect employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

📌 Generalist (Vancouver)
🏢 Stalwart Insurance Group
📍 Vancouver