Take charge of data collection operations as the Operations Team Lead, enhancing team performance and communication. This role emphasizes managing resources and improving workflows.Reporting to the Country Manager, you will oversee field staff, mentor employees, and provide insights on operational matters. You will coordinate logistics, strengthen relationships with external partners, and support continuous service improvement initiatives. This role is vital in reaching customer satisfaction and SLA targets while addressing urgent issues effectively.Key Responsibilities:Lead the management of data collection operationsConduct periodic reviews with teams and key stakeholdersFacilitate team meetings for information disseminationMonitor and analyze performance trends for improvementCollaborate with partners on resource planning supportRequirements:Experience as a people manager or operational leadStrong communication and conflict resolution skillsAbility to perform in a high-paced environmentSkill in analyzing data and developing action plansFlexibility to travel as neededEmpower a high-performing team through effective operations leadership.

📌 Data Collection Operations Manager (London)
🏢 TSMG Holding
📍 London