Connect individuals with critical resources as a Client Services Navigator at Options Community Services. Enhance client experiences by guiding them through WorkBC services and support systems.

In this pivotal role, you will provide front-line assistance, greeting clients and helping them navigate available community resources related to employment services. Your duties include conducting assessments, managing applications, and updating client information while maintaining professionalism and empathy in interactions.

Key Responsibilities:
Guide clients through WorkBC application processes
Assess financial needs for job start funding
Manage online application workflows and appointment scheduling
Track stats and assist in follow-up for employment outcomes




Register clients for training prospects and distribute resources

Requirements:
Minimum of Grade 12 with a post-secondary diploma or equivalent
Familiarity with client assessments and customer service
Organizational skills and robust attention to detail
Proficient in Microsoft Office, willing to learn ICM
Effective communicator who can manage diverse client interactions

Contribute to community well-being by facilitating pathways to support as part of Options Community Services.
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📌 Client Services Navigator With Options Community Services Surrey
🏢 Options Community Services
📍 Surrey